Nightly porter service, floor care, restroom programs, kitchen cleaning, hood cleaning to NFPA 96, biohazard cleanup, and medical-grade disinfection. Uniformed staff, insured, background-checked, documented on every visit.
A dispatcher who runs janitorial programs reads every submission. Reply within one business day.
The most common complaint about janitorial vendors is not the quality of the cleaning. It is that the vendor stopped showing up, or the crew keeps changing, or the closeout reports do not match what actually happened.
Servbon runs janitorial as a program, not a series of visits. Same uniformed team most of the time. Signed closeout after every visit. Quality inspections on a schedule. Documentation that would hold up if the health inspector asks tomorrow.
The scope adjusts to the property. A medical practice needs bloodborne pathogen protocols and terminal cleans of exam rooms. A restaurant needs hood cleaning to NFPA 96 and grease control. A retail store needs storefront glass daily. The program is tuned to what the property actually needs.
Six real ticket types we see most weeks. Same dispatch process for all of them.
Current janitorial vendor stopped showing up, need coverage this week.
Post-construction cleanup for a new location opening in 10 days.
Health inspector left a complaint, need documentation for next visit.
Restrooms need a real deep clean, not just a mop and go.
Terminal clean needed after a biohazard incident.
Hood cleaning is overdue, insurance is asking for the certificate.
Some cleaning cannot wait for the next scheduled visit. Biohazard cleanup after an incident, water damage cleanup before restoration crews arrive, urgent turnover cleaning before a health inspection re-visit. Emergency dispatch for cleaning is available same day in metro areas, 24 hours.
Cleaning is invisible when it is done well and glaringly obvious when it is not. Health inspectors, insurance adjusters, and accreditation surveyors all look at cleaning documentation. Servbon signs off every visit with what was cleaned, by whom, using what products, and when.
For medical, food service, and other regulated industries, the documentation format matches what your regulator asks for. OSHA bloodborne pathogen protocols, NFPA 96 for kitchen hoods, and health department cleaning records — all attached to the ticket, timestamped, exportable.
OSHA bloodborne pathogen protocols followed on all biohazard work
NFPA 96 documentation for kitchen hood cleaning
Medical-grade cleaning to CDC-referenced protocols
Signed closeout after every visit, exportable records
Every technician wears the Servbon uniform, carries ID, and has cleared a background check. Not day-labor rotating through your property.
Consistent crew assignment. They know your property, your quirks, and what corporate wants to see. Not a different face every week.
Not a "we were here" note. A signed record of what was cleaned, what was noticed, and what needs to happen next.
Supervisors walk the property on a set cadence and document what they find. If quality slips, we know before you do.
Every ticket follows the same four steps. Same dispatcher, same account, same closeout format.
We walk the property, understand the pain points from previous vendors, and identify what documentation format you need.
Written cleaning plan with scope, frequency, chemicals, and equipment specific to your property and industry.
Uniformed, background-checked, insured team assigned to your property. Same crew most of the time.
Signed closeout after every visit. Supervisor quality walks on a schedule. Ongoing adjustments if scope shifts.
Both. Recurring programs (nightly, daily, weekly) are the most common. One-time deep cleans, post-construction cleanups, and move-out cleans are also standard tickets.
Yes. Every technician wears the Servbon uniform, carries ID, and has cleared a criminal background check. Insurance and bonding documentation available on request.
Yes, standard. If your property requires specific products (medical-grade, LEED-certified, unscented, etc.), we source and stock those specifically.
Yes. Following OSHA bloodborne pathogen protocols. Documentation is provided for your incident records and insurance if applicable.
Yes, to NFPA 96. Certificate is provided for your fire marshal and insurance carrier. Cleaning frequency is set based on your equipment and volume.
Yes. Bloodborne pathogen protocols, terminal cleans of exam rooms, waiting room disinfection. All to the CDC-referenced standards your accreditor expects.
Same trade, tuned to the industry. Click through to see how commercial janitorial & cleaning shows up in your kind of property.
Send the form. A dispatcher who runs janitorial programs will read it and reply within one business day.
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