Fryers, ovens, ranges, dishwashers, ice machines, prep-table refrigeration and every piece of commercial kitchen and back-of-house equipment. Common parts on every truck. Most repairs happen on the first visit, not the third.
A dispatcher who has managed restaurant appliance tickets for years reads every submission. Reply within one business day.
The number-one complaint restaurant operators have about appliance repair is not the price. It is the second visit. Technician arrives, diagnoses the problem, orders the part, comes back three days later. Meanwhile, the fryer is down through the busiest weekend of the month.
Servbon stocks common parts on every truck: heating elements, thermostats, valves, motors, ignition components, filtration parts. Most repairs happen on the first visit because the truck is stocked. When a part does need to be ordered, we tell you honestly on the same visit.
Manufacturer-agnostic. We service Pitco, Frymaster, Vulcan, Rational, Alto-Shaam, Hobart, Manitowoc, Scotsman, Hoshizaki, True, Traulsen, Continental — every major commercial brand. Not tied to one manufacturer's parts supply.
Six real ticket types we see most weeks. Same dispatch process for all of them.
Fryer stopped heating in the middle of lunch service.
Ice machine has been "kind of working" for a month, ice tastes wrong.
Dishwasher is not draining, dishes are backing up.
Oven not heating evenly, cook times are off.
Reach-in refrigerator temperature climbing, product at risk.
New equipment under warranty needs service, need warranty-authorized tech.
A fryer down during lunch is not the same as a fryer down between meal periods. Servbon triages restaurant equipment tickets by service impact, not by call order. Same-day response for equipment that is preventing service, dispatch inside two hours in metro areas most of the time.
Commercial equipment warranties often require manufacturer-authorized repair for warranty coverage to stay valid. Getting this wrong can void warranty on expensive equipment. Servbon holds manufacturer authorization for major commercial brands and coordinates warranty repair paperwork on your behalf.
For equipment past warranty, we still document repairs in the format manufacturers expect so future warranty claims are not disputed over the service history.
Manufacturer authorization for major commercial brands
Warranty registration and repair documentation
Health department compliance for food-contact equipment
Refrigeration EPA Section 608 certification maintained
Common parts on every truck. Most restaurant equipment repairs happen the first visit because we do not need to leave and come back.
Every major commercial brand serviced. Not tied to one supplier's parts, not pushing a specific replacement brand.
Dispatch triages by service impact. A fryer down at 11:45 am gets priority over a walk-in that failed at 8 pm the night before.
Manufacturer-authorized for major brands. Warranty paperwork handled by us, not you.
Every ticket follows the same four steps. Same dispatcher, same account, same closeout format.
Send the form or call dispatch. Tell us the equipment brand and model if you have it — helps us load the right parts.
Technician arrives with common parts on the truck. Diagnosis before repair work starts.
Most repairs happen on the first visit. When a part needs to be ordered, honest ETA on the same visit.
Work performed, parts installed, warranty status, and next-service recommendations. Attached to the ticket for your records.
Metro service areas, most within two hours for equipment preventing food service. Non-emergency scheduled repair gets a callback the same business day.
Almost certainly. Pitco, Frymaster, Vulcan, Wolf, Southbend, Rational, Alto-Shaam, Hobart, Manitowoc, Scotsman, Hoshizaki, True, Traulsen, Continental — every major commercial brand.
Yes. We hold manufacturer authorization for major commercial brands. Warranty registration and paperwork handled on our end.
Yes. Cube, flake, nugget ice machines from all major manufacturers. Water filtration service included when needed.
Yes. Commercial refrigeration is treated as the same trade in our dispatch — appliance and refrigeration on one ticket.
Yes. When equipment is at end of life, we deliver a side-by-side repair-versus-replace comparison with equipment options.
Same trade, tuned to the industry. Click through to see how commercial appliance repair shows up in your kind of property.
Send the form. A dispatcher who has managed restaurant equipment tickets for years will read it. Same-day response for equipment preventing service.
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