Rooftop units, split systems, walk-in coolers, walk-in freezers, and refrigeration equipment across every commercial property type. Emergency response when equipment fails during business hours. Preventive service that stops most of the failures before they happen.
A dispatcher who has managed HVAC and refrigeration tickets for years reads every submission. Reply within one business day.
HVAC and commercial refrigeration are the equipment types most likely to fail during business hours. When they do, product goes bad, spaces become unusable, and revenue stops. Same-day response for equipment with product at risk is the highest-priority ticket type in our dispatch queue.
Every HVAC and refrigeration technician on the Servbon roster holds EPA Section 608 certification for refrigerant handling. Refrigerant tracking, leak repair documentation, and warranty paperwork are attached to every ticket.
Preventive maintenance is where most of the value is. The failures that get scheduled avoid the emergencies that do not. Quarterly, semi-annual, and annual programs are sized to your equipment and use pattern.
Six real ticket types we see most weeks. Same dispatch process for all of them.
Walk-in cooler is climbing during dinner service, product at risk.
Rooftop unit running but not cooling on the hottest day of the year.
Ice machine has been kind of working for a month, ice tastes wrong.
Annual PM contract renewal for a portfolio of 12 locations.
Refrigerant leak, need EPA-compliant repair documentation.
Rooftop unit at end of life, need replacement quote before winter.
Refrigeration emergencies with product at risk are the highest-priority ticket type in our dispatch queue. In metro service hubs, a technician is on the way within two hours most of the time. Outside metros, we dispatch a vetted partner and give you an honest ETA before they leave.
HVAC and refrigeration carry more compliance paperwork than most trades. Refrigerant tracking (EPA Section 608), preventive maintenance logs (required for most manufacturer warranties), and leak repair documentation (required for systems over certain sizes) all matter.
Every service is documented in a format your accountant, your warranty administrator, and the EPA would all recognize. Refrigerant type, quantity added, and leak location logged on every ticket.
Every technician EPA Section 608 certified
Refrigerant type, quantity, and leak location logged per ticket
Filter change records maintained for PM contracts
Warranty registration handled on new installations
We service Trane, Carrier, Lennox, York, Rheem, Daikin, Mitsubishi, Copeland, Heatcraft — every major brand. Not tied to one supplier's parts.
Common parts (contactors, capacitors, fan motors, thermostats, refrigerant) ride on every truck. Most repairs happen on the first visit.
Quarterly, semi-annual, or annual maintenance sized to your equipment and use pattern. Not a template.
Diagnosis is quoted separately from repair. You approve the number before we do the work.
Every ticket follows the same four steps. Same dispatcher, same account, same closeout format.
Send the form. Emergency with product at risk goes to top priority. PM inquiry gets a callback the same business day.
EPA-certified technician on site with common parts and refrigerant. Diagnostic scope written before repair scope is quoted.
Approved work only. Portable refrigeration on standby for high-inventory emergencies. Written quote for larger jobs before parts are ordered.
Refrigerant log, work performed, parts installed, warranty registration if applicable. Full closeout email with everything for your file.
Metro service areas, most within two hours. Outside metros, dispatched through a vetted partner with an honest ETA before they leave.
Both. Commercial refrigeration is the same trade in our dispatch — one call covers everything from a rooftop unit to a reach-in cooler.
Yes. Quarterly, semi-annual, or annual programs sized to your equipment and use pattern. Contracts include priority dispatch and documented service records for warranty compliance.
Yes. Every HVAC and refrigeration technician holds Section 608 certification. Refrigerant handling is documented on every ticket.
Yes. When equipment is at end of life, we deliver a side-by-side repair-versus-replace comparison. Installation includes warranty registration and documentation.
All major commercial brands including Trane, Carrier, Lennox, York, Rheem, Goodman, Daikin, Mitsubishi, LG, Copeland, Heatcraft, Manitowoc, Scotsman, and Hoshizaki.
Same trade, tuned to the industry. Click through to see how commercial hvac & refrigeration services shows up in your kind of property.
A dispatcher who has managed HVAC and refrigeration tickets for years will read your request and reply within one business day.
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