Storefront glass, entry doors, insulated glass units, mirrors, shower glass, partition walls, and emergency board-up. Licensed glaziers, same-day emergency response for broken storefronts, and insurance coordination on the same account.
A dispatcher who has managed storefront glass tickets for years reads every submission. Reply within one business day.
Broken storefront glass is one of the few facility problems that turns into a security issue the moment it happens. An unsecured storefront is an invitation. That is why the first call for glass work is almost always for board-up, not replacement — get the property secure, then figure out the permanent fix.
Servbon runs glass as one integrated service. Emergency board-up dispatched same day, permanent replacement quoted from the same visit, insurance adjuster coordination handled by us. One account, one dispatcher, one closeout when the property is secure and the permanent glass is back in.
The trade covers more than storefronts. Interior partition glass, insulated glass unit (IGU) replacement in windows that fog, mirror installation and repair, shower and pool enclosures, tabletop glass, and back-painted decorative glass are all standard work. Licensed commercial glaziers on every dispatch.
Six real ticket types we see most weeks. Same dispatch process for all of them.
Storefront window broken overnight, need board-up before opening.
IGU in a conference room has fogged and looks awful for a client meeting Thursday.
Frameless glass door hinge failed and the door won't close properly.
Restroom mirror cracked and needs replacement before the weekend.
Curtain wall panel damaged by weather, water intrusion risk.
Insurance approved replacement, need to schedule around business hours.
The first priority when commercial glass breaks is securing the property. Not measuring for replacement. Not waiting for the adjuster. Board-up. Servbon dispatches board-up crews same day, most within two hours in metro service areas. Permanent glass measurement and quoting happens on the same visit so the replacement can be ordered while the property is secured.
Commercial glass work runs into more code than most people realize. Safety glass (tempered or laminated) is required in specific locations — doors, sidelights, storefronts, low windows, wet areas. Fire-rated glass assemblies are required in specific corridor and stair applications and must be installed with the matching rated frame system.
Door hardware attached to glass entries has ADA implications: closing force, latch height, and panic hardware all have to meet current standards on commercial entries. Servbon does the work to code and documents the compliance for your file.
Safety glass (tempered/laminated) installed per code in required locations
Fire-rated glass assemblies matched with rated frame systems
ADA-compliant door hardware on commercial entries
Insurance documentation coordinated for covered losses
The first job is securing the property, not measuring for replacement. Board-up dispatched same day, permanent replacement quoted on the same visit.
Every dispatch is a licensed commercial glazier. Not a general handyman with a bucket of glazing compound.
When the loss is covered, we work directly with your adjuster. Documentation, scope, and photos in the format your carrier expects.
The same account that boards up the property replaces the glass. Not a handoff between a boarding company and a separate glazier.
Every ticket follows the same four steps. Same dispatcher, same account, same closeout format.
Send the form or call dispatch. Emergency (broken glass, security exposure) goes to the top of the queue for same-day board-up. Non-emergency work gets a callback the same business day.
For emergencies, board-up crew arrives to secure the property. Measurements taken on the same visit. Photos of damage documented for insurance.
Written quote with glass type, hardware, and installation timeline. For insurance work, quote goes to your adjuster in their format. Glass ordered on approval.
Permanent installation scheduled around your business hours when possible. Photo documentation of finished work and any hardware compliance details attached to the ticket.
Same-day board-up in metro service areas, most within two hours. Board-up is the priority — permanent glass measurement and quoting happens on the same visit.
Yes. Insurance adjuster coordination is standard on covered losses. Scope, photos, and quotes are prepared in the format your carrier expects, including Xactimate when required.
Yes. Fogged IGUs typically only need the sealed unit replaced, not the whole window frame. We measure, order, and install the replacement unit while keeping your existing frame.
Yes. Frameless entries, shower enclosures, glass railings, and balustrades are standard work. Hardware installed to manufacturer specification and (where applicable) ADA-compliant.
Yes. Safety glass (tempered or laminated) is installed per code in required locations. Fire-rated glass assemblies are installed with matched rated frame systems for corridor and stair applications.
Yes. Solar tinting for energy performance, decorative privacy film, and safety film (which holds glass together on impact) are all available on the same account.
Same trade, tuned to the industry. Click through to see how commercial glass installation & repair shows up in your kind of property.
Send the form. A dispatcher who runs commercial glass tickets will read it. Same-day board-up for broken storefronts.
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